Amazon has launched an AI assistant for business: what is known about it?
Amazon’s cloud division AWS has launched Amazon Q chatbot, The Verge reports.
Q was announced by AWS CEO Adam Selipski at the AWS re:Invent event. Amazon Q can be used as an AI assistant, and users can ask it questions about their business. Q will be able to quickly provide access to information from company databases instead of an employee having to go through dozens of documents.
Users can access Amazon Q through the AWS management console or third-party apps. Selipski noted that the questions asked by Amazon Q will not be used to train any underlying models.
Amazon Q can work with any model found in Amazon Bedrock, AWS’s AI model repository, which includes Llama 2 from Meta and Claude 2 from Anthropic.
AWS also said that Amazon Q was trained based on AWS’s 17 years of experience, so the chatbot can also ask questions about the company.
Amazon Q is currently only available to users of Amazon Connect, AWS’s contact center service. Later, it will be available in other services, such as Amazon Supply Chain and Amazon QuickSight.
Prices for Amazon Q in Connect start at $40 per month. Users can try Amazon Q on Connect for free until March 1, 2024.