In the UK, an AI assistant scolded a customer and criticized its own company, which led to its disconnection
Dynamic Parcel Distribution (DPD) had to disable its AI chatbot after it started quarreling with a customer and its “employers”. Details of the scandal are reported by the NY Post. For some reason, the DPD chatbot did not want to provide a customer service phone number to a dissatisfied customer Ashley Beauchamp from the UK, […]