The communication center has already started processing calls from Kyiv residents. Their requests are forwarded to the necessary departments, which respond accordingly.
“It is important that there are sign language operators who can communicate with applicants via video call. To do this, you need to send an SMS to 112 and wait for a link to the connection,” the statement said.
In the future, the service is planned to be scaled up to cities with a population of over one million, and then to the entire territory of Ukraine.