Viber introduces a new feature – AI-based summary of unread messages

Rakuten Viber launches a new feature called Chat Summary based on OpenAI technology that analyzes 5 to 100 unread messages in a group chat and highlights the key points in a single message. This will help users save time.

Viber launches a new AI-based feature: now you can find out the content of unread messages in a short summary format
The AI-powered feature extracts the most important details from a group chat and instantly generates a short list of the points that were discussed. A summary of the chat will help you stay on top of things without having to scroll through a long history of messages.

“To develop this feature, we used the power of generative AI to save users’ time and make sure they don’t miss any important details of their conversations. Parents discussing classroom activities, friends and family discussing weekend plans – everyone will be able to quickly get a report on what they might have missed in chats,” said Ofir Eyal, CEO of Rakuten Viber.

How to use the feature?

A suggestion to create an additional summary of the conversation that a user missed will automatically appear when opening a group chat with five or more unread messages.

For now, the new feature will be available only for group chats as the most popular communication format. It is being tested for 10% of iOS and Android users in Ukraine and other countries: USA, Japan, Bulgaria, Poland, and the Philippines. The new feature supports more than 50 languages, including Ukrainian.

As a reminder, Rakuten Viber has appointed its first regional director in Ukraine. It was the former CEO of a Ukrainian IT publication, Ilya Boshnyakov. He spoke about the Ukrainian language in the app, new features, and comparisons with Telegram. Dev.ua also asked Ilya Boshnyakov a few questions after his appointment.

Source dev.ua
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